Observations

The next generation of digital observations for mental health

Observations, monitoring, insight – seamlessly integrated to support more connected, coordinated and consistent care.

Digital observations

facilitate rich data collection, reinforce adherence to clinical protocols and minimise disruptions to patient sleep.

Ambient monitoring

creates an ongoing understanding of patient wellbeing – strengthening situational awareness and prompting timely interventions that prevent avoidable harm.

Management insights

give leaders a clear line of sight into day-to-day operations, helping them stay close to care delivery and uphold quality across the organisation.

How it helps

Purpose-built for the complexities of mental health

Traditional observations in nursing can be intrusive and administrative. LIO evolves the process by integrating baseline nursing observations, clinical safety checks, and visual monitoring into one seamless workflow.

*Medical device software¹

Ambient monitoring

Patient activity insights
Safety notifications
Vital sign trends*
Sleep monitoring*
Adaptive monitoring modes

“The way that observations in nursing have taken place, with nurses checking patients in person, has not really changed for decades and can be incredibly disruptive to patient sleep. LIO is transforming the patient experience at night while providing reassurance to staff that the patient is safe.”

Deputy Chief Operating Officer

“There has been a handful of incidents where someone has been in the bathroom for a length of time, and it has alerted us to that in between observational checks. Based on staff knowledge of the patient and using the system and intuition, we’ve been able to intercept things earlier than we might have done had we waited for the usual 15-minute check.”

Ward Manager

"It enables us to deliver safe, high-quality care while creating a more dignified patient experience.”

Psychiatrist

“There was an incident on the ward where a patient made a significant suicide attempt. A staff member used LIO to check on a patient between observation rounds and saw that there was cause for concern. The staff member attended the patient’s bedroom and began emergency medical procedures. Although it was the nursing interventions that saved the life, it was felt by the whole nursing team that it was LIO that gave the nurses a head start in saving this patient’s life by alerting us to the concern.”

Ward Manager

“There’s no disturbance to patient sleep when we conduct our observations at night using LIO. You are not making noise by opening the hatch or the door or switching on the light in the patient’s room. It is a very efficient system and I feel like it is improving recovery for our patients.”

Clinical Lead

Key benefits of LIO’s digital observations (eObs) software:

Enhance observation quality and accuracy

LIO helps ensure every patient safety check is documented clearly and consistently. Purpose-built for mental health observations, our features include structured fields and smart prompts for taking observations. Visual alerts guide teams to the required clinical observations, highlighting overdue or upcoming checks in real time to ensure no patient is missed.

Streamline mental health nursing observations

Teams complete high-frequency checks up to 50% faster1 with efficient digital workflows. A dynamic mental health observations list sorts patients by next check due, helping staff prioritise observation in mental health inpatient units without administrative delay. Customisable filters for the types of mental health observations (by level, name, or room) reduce complexity and improve the flow of daily ward rounds.

Deliver personalised, patient-centric care

Assign observation schedules at the individual patient level to match clinical risk profiles, from basic nursing observations to enhanced observations in mental health. LIO is fully contactless and adaptive to patient acuity - helping teams gain deeper insight while preserving patient comfort and privacy. Each round is tailored, supporting care plans while improving compliance and minimising disruption - especially during night shifts.

Ensure complete records and protocol compliance

Every mental health observation is time-stamped and stored securely to support auditing and adherence to clinical safety check protocols. Dashboard views and automatic notifications for missed checks provide a clear line of sight for ward managers, ensuring total accountability for patient safety rounds.

Scalable and efficient across inpatient settings

Eliminate paper-based errors, improve clinical coordination, and drive efficiency across your inpatient units with the only eObs/digital observations tool built for the complexities of observations in mental health nursing.

Request a demo

A closer look at how LIO fits into care

From the first patient observation to the last clinical safety check - and every moment in between - LIO replaces outdated tools with one unified platform designed for clinical impact and operational transformation.

Get in touch

1. Buckley, C., et al. (2024). PLOS Digital Health, 3(9): e0000559; National Institute of Mental Health (2024)